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FAQ’s

Have you got a question about our activities, memberships, policies or something else? You might find your question has been answered here. If you can’t find the answer you are looking for then please get in touch.

Who owns Neurons?

Neurons is the property of 20Twenty Productions CIC, a not-for-profit organisation whose mission is to support the social mobility of children young people through creative learning, social action and wellbeing based projects. To find out more about 20Twenty Productions, visit us at 20twentyproductions.co.uk.

How safe is Neurons

Child safety is our top priority. The only communal area, the Creative Community, is moderated by our staff and is subject to a one-strike policy. Any members that are seen to be demonstrating behaviours that break our member policy will be immediately excluded. Access to the Creative Community is prohibited to Taster Memberships.

Will we need to buy additional resources?

We believe that learning should be inclusive. To that end we have made every effort to keep the costs of additional materials and resources to an absolute minimum. We hope and believe that in the majority of cases the typical British household will already have everything found in the activity description.

Will my child need support to complete an activity?

No two children are the same, and for this reason many children will be able to complete our activities with very little support, other may need some guidance from a parent, guardian or sibling.

How many activities are there?

The full, premium and school memberships have access to ten new activities each month. We will also have additional guest activities throughout the year for your child to enjoy.

How many trial memberships can I have?

Subscribers are entitled to one trial membership for the stated period. There are no options to extend, suspend or repeat.

Is Neurons used in schools?

The activities made available through a Neurons membership are not and will never be available within schools. While 20Twenty Productions, the creator of Neurons, deliver a wide range of creative learning programmes directly into schools, the specific activities differ in content and context. Nevertheless, Neurons and our schools based activities share the same vital goal, which is to provide children with a range of creative learning activities that nurture essential skills in a fun and engaging manner. After all, learning, should be nothing but fun.

Are the creative activities linked with the English Curriculum?

The activities are not mapped to any standardised curriculum. However, the skills that young people develop and the understanding they gain from Neurons activities will benefit them back in school. Most of the subjects we cover – from coding to dance – are in the National Curriculum and will compliment any school timetable.

Do I need a computer to access Neurons?

Neurons will work on a smartphone, tablet (such as an iPad or Chromebook), laptop (Windows or MAC) or desktop computer (Windows or MAC). Given it is an online creative space, and Internet connection will be needed to. If you don’t have this type of access, your local library should allow access to computer time.

PARENTS, SCHOOLS AND EDUCATORS

Parents, Schools, Home Educators and Clubs if you want to know more about how Neurons can help inspire young people to be creative, build on their creativity and develop independent learning skills then jump to the sections written for you. If you need more information then get in contact with us, there is always a member of the team around to help.